Organizational Adaption and Implementation of Product life Management system

The advent of the product lifecycle management (PLM) system provides a Web-based IT platform that streamlines new product development (NPD) related processes by closely integrating the project team and the broader organization. However, there is a lack of systematic research on the use of PLM for better NPD management. The adaptation process for new technology is not yet well understood. This study analyzes how an intraorganizational team successfully adapted a PLM system to meet organizational objectives, achieved through interactions between multilevel users and the modification of system. The theoretical contribution of this study is the combination of product strategy and PLM system implementation, leading to the conceptualization of system usage for the analysis of adaptive behavior. Great research opportunities exist in applying this system adaptation concept to other areas of product development, e.g., how supply chain partners can adapt the system and achieve better performance.